Respecting and protecting your privacy is a priority for Upends (“we,” “us,” or “our”). This policy explains how we collect, use, and safeguard your personal data when you interact with us via:

• Our website (www.store-upends.com) (“Site”),

• Physical stores (if applicable),

• Customer service channels (e.g., email, phone), or

• Participation in promotions/services (e.g., loyalty programs).

By using our services, you agree to this policy. We may update it periodically—check this page for changes. Continued use constitutes acceptance of revisions.

1. Data We Collect

We collect personal data to provide and improve our services:

For All Users:

• Browsing data (IP address, device type, cookies) for analytics and site functionality.

For Registered Users/Customers:

• Identity & Contact: Name, email, phone, shipping/billing address.

• Payment: Card details (encrypted), transaction history.

• Preferences: Shopping behavior, wishlists, marketing opt-ins.

• Social Media: If you log in via social platforms (e.g., Facebook), we may access profile data (with your consent).

At Physical Stores (if applicable):

• Loyalty program sign-ups, purchase history, feedback surveys.

2. How We Use Your Data

Your data helps us:

• Process orders and payments.

• Respond to inquiries and provide customer support.

• Personalize recommendations and shopping experiences.

• Send marketing communications (if opted in; see Section 4).

• Analyze trends to improve our services.

We only retain data as long as necessary for these purposes or as required by law.

3. Data Sharing & Security

We may share data with:

• Service Providers: Payment processors, shipping carriers, IT support.

• Legal Compliance: Authorities if required by law (e.g., fraud prevention).

Security Measures:

• SSL encryption for online transactions.

• Restricted access to personal data within our organization.

• Regular security audits.

Note: No system is 100% secure—we cannot guarantee absolute protection.

4. Marketing Communications

With your consent, we may send promotions via email/SMS about:

• New arrivals, exclusive sales, and events.

• Partner offers (e.g., fashion brands, payment providers).

To opt out:

• Click “unsubscribe” in marketing emails.

• Contact support@store-upends.com.

5. Your Rights

You may:

• Access, correct, or delete your data.

• Withdraw consent for marketing.

• Request data portability (where applicable).

To exercise these rights:
Email support@store-upends.com or visit our stores (if applicable).

6. International Transfers

Data may be processed outside your country, but we ensure equivalent protection via contracts or safeguards.

7. Children’s Privacy

Our services are not directed at users under 18. Minors must have parental consent to use our Site.

8. Third-Party Links

Our Site may link to external websites. We are not responsible for their privacy practices—review their policies separately.

9. Contact Us

For questions or requests:
Email: support@store-upends.com